Why the Philippines?
Advantages of Outsourcing to the Philippines
The Philippines has been dubbed as the “BPO Capital of the World,” with more than 1.5 million people employed in the outsourcing industry. It is the world’s #1 outsourcing destination due to its first-class educational system, low living costs, and English-speaking talent. Move your business processes to the Philippines so you can enjoy tremendous cost-savings and efficiency improvements.
English language proficiency
The Philippines is the fourth largest English-speaking country in the world. English is one of the country’s two official languages and has a 92.5% rate of English proficiency based on Flatplanet, an Australian-based HR company. Filipinos speak English with a neutral accent, and they are well-versed in English idioms and slang. Filipinos are therefore compatible with most workplaces and industries.
Highly skilled talent
The Philippines has a high standard of education and boasts a 97.5% literacy rate. Over half a million Filipinos graduate from university annually. Many colleges and universities customise curriculum and degree programs to prepare students for high-paying jobs in the outsourcing industry. In other words, young Filipinos are qualified for a variety of Job talents and titles.
Cultural compatibility
Unlike other Asian countries, the Philippines has been strongly westernised. Initially ruled by Spain, the United States took over the rule of the Philippines in 1946. This cultural similarity allows clients to enjoy a strong cultural fit and consistently deliver white-glove customer experiences.
Quality yet cost-effective
Costs-saving has always been the #1 driver of outsourcing to the Philippines. Thanks to the low living costs in the Philippines, companies can drastically reduce their labour and operational costs. Accordingly, hourly rates and salaries are typically 60-80% lower than Australian standards. Low-cost also applies to other business expenses like office space. This low living cost makes the Philippines the best value for English-speaking talent anywhere in the world.