Collection
Hiring a Collection Specialist for your business will help ensure your company’s debts are taken care of, and reduce the number of accounts receivables. Their responsibility includes, managing and collection all the outstanding accounts receivables from clients and customers. They will set up acceptable terms of repayment in accordance with business protocol to protect financial assets of the company.
Collection Specialists
Our Collection Specialists are skilled in:
- Identify outstanding account receivables.
- Monitor accounts on a daily basis.
- Prepare and present reports on collection activities and progress.
- Process payments and refunds as well as set up payment plans when needed.
- Refer bad accounts to Debt collection agencies
- Resolve billing issues
- Take actions in order to encourage timely payments by contacting account holders via phone, email, or mail to address
All it takes is one simple monthly fee
Frequently Asked Questions
It will take around 1 week after successfully interviewing, accepting, and signing the contract to get the new staff onboarded and ready to start work.
Your Staff will work based on your preferred time zone, days, and hours. Typical Full-Time staff will work for 9 hours a day with a 1-hour lunch break.
We don’t have any lock in contracts. We will work hard that you will never leave us, but if you decide to, you have the right to terminate the contract but with an adequate notice period.
Your staff will report to you directly! You will also be able to monitor them using “staff performance monitoring software” where you can see work in progress as it happens. They are required to log in at the start of each shift and log out when they are finished for the day. When they are hitting their KPIs, delivering on their outcomes and doing a great job, you know that your staff are working productively.
You will fully manage your staff day to day, just as you would your team locally. They adhere to your policies and guidelines. We provide the facility, HR support and payroll, operations, IT & facilities support – but they work on the task and duties that you assign to them.